The scheduled maintenance has been completed, and all customer-facing APIs and SMPP connections are fully operational. The service downtime was 2 min.
If you experienced failed requests during the maintenance window, please make sure they have been retried. Delayed delivery reports are being processed and should arrive shortly. If you notice any ongoing issues, please contact our support team.
Thank you for your patience.
Posted Oct 15, 2026 - 20:23 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2026 - 20:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 05, 2026 - 16:13 CEST
Scheduled
We will carry out a planned migration of core platform infrastructure as part of a major upgrade to improve the performance, scalability, and resilience of GatewayAPI .EU
When 15 October 2026, 20:00-21:00 CEST (18:00-19:00 UTC)
Affected services • All customer-facing APIs • SMPP connections
Expected impact During the maintenance window, we expect a period of service unavailability of approximately 10-15 minutes. During this time: • API requests will fail or time out • SMPP connections will be disconnected, and new binds will not be accepted • Delivery reports may be delayed
The exact timing of the downtime within the window cannot be guaranteed, so please plan for possible disruption at any point between 18:00 and 19:00 UTC.
What you should do • Ensure your integration uses standard retry logic, with backoff, for transient errors and timeouts • Ensure SMPP clients are configured to automatically reconnect and re-bind • Retry any requests that fail during the maintenance window. Requests rejected during the downtime will not be processed automatically • Where possible, avoid scheduling time-critical or high-volume sends during the window
If you have any questions, please contact our support team
Posted Oct 05, 2026 - 16:12 CEST
This scheduled maintenance affected: Message Services - Europe (MT (Outgoing) SMS - Europe, MO (Incoming) SMS - Europe, E-mail - Europe, Delivery Reports (DLR) - Europe), APIs (API - Europe), and SMPP connections (SMPP - Europe).